Frequently asked questions

SocialLets is a bespoke UK matching service. We introduce landlords who have vacant properties to social housing, supported living providers, charities and councils who need homes for the people they support.

No. Landlords cannot see provider requirements, and providers cannot see landlord properties. Only our matching team can see both sides and suggested matches.

The service is free for providers, charities and councils. Landlords pay an introduction fee based on a percentage of the signed lease.

Create a landlord account, open your dashboard, and post the vacant property. Include location, bedrooms, rent and any access or pet details.

Landlords pay an introduction fee based on a percentage of the signed lease. The fee applies when we introduce you and a lease is signed.

Not from a public list. A provider only sees a property after our team introduces you as a match.

Our team reviews your property against active provider requirements. If there is a suitable fit, we introduce you both. If a lease is signed, an introduction fee based on a percentage of that lease is payable.

Providers, charities and councils looking for homes. The service is free for providers, charities and councils.

Create a provider account, add your organisation details, then log the homes you need — areas, bedrooms, budget and household type.

No. Requirements stay private. Our matching team compares them with landlord properties and introduces you when there is a fit.

Only administrators see the full match board. After an introduction, each party sees that specific match — not the other party’s full list.

We compare location, property type, bedrooms, rent, wheelchair access and pets. Admin reviews suggestions before introducing anyone.